Furnishings World Information Desk on
9/4/2025
Theresa Devlin, Chief Govt Officer Creating Clients for Life
Retail veteran Theresa Devlin not too long ago introduced the launch of Creating Clients for Life, a consultancy devoted to constructing thriving gross sales cultures, empowering management groups, and guiding retailers by means of the complexities of AI adoption, with a give attention to conserving folks on the coronary heart of each buyer interplay.
With greater than 30 years of expertise main and creating high-performing groups in main retail organizations—together with senior management roles at Ashley Furnishings Industries, Greatest Purchase, Kohl’s, Pier 1 Imports, and Winn-Dixie—Theresa has spent her profession driving gross sales, cultivating leaders, and designing operational methods that elevate each workers and clients.
“After a long time in retail management,” mentioned Devlin, “ I’ve seen that know-how is highly effective, however it’s the tradition retailers construct and the leaders they develop that drive lasting influence. With the rise of AI, the human component will grow to be extra essential than ever.”
Creating Clients for Life’s core competencies:
- Management Growth: Equips retail leaders with the instruments to encourage, coach, and construct retail cultures that endure.
- Gross sales Tradition Transformation: Helps retailers to create environments the place gross sales groups thrive, clients really feel valued, and loyalty grows exponentially.
- AI Adoption Methods: Assists organizations that need to combine know-how in ways in which improve however don’t substitute or degrade human-to-human connections.
About Theresa Devlin: Devlin has held high-level data know-how, operations and management coaching positions at Ashley Furnishings, most not too long ago serving as Senior Director of IT Retail Program Administration at Ashley Retail Headquarters, main CRM, Agile, and large-scale operational initiatives throughout nationwide areas. She additionally served as Senior Venture Supervisor of Gross sales and Operations at Ashley Furnishings HomeStores, the place she formed processes that improved gross sales efficiency and operational excellence. As Senior Supervisor of Retail Coaching at Ashley Furnishings Industries, she developed coaching packages that served to create leaders. Earlier in her profession, she held management roles with Kohl’s, Pier 1 Imports, and Winn-Dixie, constructing a repute for driving progress, profitability, and people-focused methods. Creating Clients for Life leverages this wealth of expertise to assist retail organizations flip develop into alternative—constructing management energy, embracing AI, and creating buyer experiences that stand the take a look at of time. For extra data, go to https://creatingcustomers4life.com.
